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Privacy Policy
Effective Date: March 23, 2025
National Pools of Roanoke, Inc. (“we,” “us,” or “our”) values your privacy and is committed to safeguarding the personal information you share with us through our website (nationalpools.com) and related services (collectively, the “Site”). By using our Site, you agree to the practices described below.
1. Information We Collect
Information You Provide Directly
• Contact details (name, email, phone, address) when you submit inquiries, request quotes, register for classes, or apply for jobs
• Account login credentials if you create a customer portal
Automatically Collected Information
• Technical data such as IP address, browser type, device type, pages visited, and timestamps
• Usage data (clicks, form submissions)
• Location data inferred from IP
We collect this data via cookies, web beacons, and server logs.
2. How We Use Your Information
We use your information to:
• Deliver and improve our services (quotes, scheduling, service reminders)
• Respond to your requests and communicate important updates
• Personalize your experience on our Site
• Analyze Site usage and optimize performance
• Comply with legal obligations
We do not sell your personal information to third parties.
3. Data Retention
We retain personal data only as long as necessary to fulfill the purpose collected, comply with legal requirements, and resolve disputes.
4. Sharing With Third Parties
We may share information only with:
• Trusted service providers (hosting, payment processing, email)
• Affiliates under this Privacy Policy
• Legal authorities when required by law
• Third parties with your explicit consent
5. Security
We implement industry‑standard technical and organizational measures to protect your data. However, no internet transmission is completely secure.
6. Your Choices
• Email Opt‑Out: Click “unsubscribe” in any marketing email.
• Cookie Controls: Adjust your browser settings to block or delete cookies.
• Access & Correction: Contact us to review, update, or delete your personal data.
7. Children
Our Site is not directed to children under 13. We do not knowingly collect information from minors.
8. International Transfers
Data may be stored and processed in the United States under U.S. law.
9. Changes
We may update this policy; changes take effect upon posting.
10. Contact Us
For privacy inquiries or to exercise your rights, please contact:
National Pools of Roanoke, Inc.